On paper Michael quotes projects, manages projects after the sale, helps with design build projects and ensures Alliance customers get the best building for their needs and budget. But in 15 years at the company, he knows it’s not about paper. It’s about being available 24-7, going above and beyond to solve problems and answer questions, turning quotes around quickly and always putting the customer first. It’s about ensuring the customer gets exactly what they need, when they need it and on budget. We call that the Alliance Standard.